Terms

Version of 13 October 2026. These are the terms for the private alpha.

1. Who we are, and what these terms are for

The app frei comes from Strana UG (haftungsbeschränkt), Schackstr. 1, c/o Kleinhempel & Partner, 80539 München, Germany. In this text, "we" is Strana UG. The imprint has the full data of the company.

These terms apply between you and us when you use the app in the private alpha. They are written for a person who uses the app for private purposes.

The privacy text says what happens to your data. It is not a part of these terms.

2. The service

The app is a chat app for iPhone. You write a message, and an AI model writes an answer. The AI model can search the web, read a file that you send, keep a memory of facts about you, and write a document for you.

The private alpha has these rules:

Who can take part. The private alpha is for adults. You must be 18 years old or older to join the waitlist and to use the app. If you think that a younger person uses the app, write to hello@askfrei.com.
An invitation. You need an invitation from us. You get the app through TestFlight of Apple. The rules of Apple for TestFlight also apply.
No price. The private alpha costs nothing. The app has no payment.
A test version. The app and the server can change at any time. They can have faults. An answer can fail or get lost. A function can go away.
No promise of availability. We do not promise that the service is there at a given time, or that it has a given speed. We can stop the service for a time to work on it.
A build has an end. Apple states that a TestFlight build works for a maximum of 90 days after its upload. After that, you cannot open that build. So install each new build, and export your data before a build ends.

3. Your account and your data

No sign-up. An account has no name, no email address and no password. The app makes an account key and keeps it in the Keychain of your iPhone.
Your data is on your iPhone. Your chats, your files, your memory and your settings are stored on your iPhone, and not on our server in a form that we can read.
The recovery code. The recovery code is your account key as text. Keep it in a safe place, and give it to nobody. A person who has it can sign in to your account and read your encrypted cloud backup.
We cannot bring data back. We do not have your account key. If you lose your iPhone with the backup off, your data is gone. If you lose the account key and the recovery code, nobody can read your backup.
The export. "Download my data" gives you all data of the app on your iPhone as one ZIP file. Use it before the test ends and before you delete the app.

4. The answers of an AI model

An answer can be wrong, incomplete or out of date. It can state a thing that is not true, in a tone that is sure.
A web source that an answer names can be wrong too, and an answer can report a source in the wrong way.
A fact in your memory can be wrong. You see, change and delete each fact in the app.
An answer is not the advice of a doctor, a lawyer, a tax adviser or a financial adviser. Do not use an answer in place of such a person.
Check an answer before you act on it, when a mistake can cost money, health or a right.
In an emergency, call the emergency number of your country. In the EU it is 112.

5. What you must not do

Do not use the app:

for a thing that the law forbids;
to make or to spread illegal content, for example pictures or texts of sexual abuse of children, threats, or calls to hatred or violence;
to harass, to deceive or to harm a different person;
with personal data of a different person that you have no right to use;
to attack the service: to go around a limit, to overload the server, or to search for a security fault on our server without our agreement;
to send messages in bulk with a program;
to sell access to your account.

6. How to report an answer or a fault

Write to hello@askfrei.com when an answer is illegal or harmful, when the app has a fault, or when you find a security problem. Tell us what you asked and what the app answered. We cannot look into your chats, so we see only what you send us. Send us no recovery code.

7. The limits of use

The server has limits, so that the service stays usable for each person and our cost has a maximum. The app tells you when you reach a limit. The limits of today are:

20 messages in one minute;
3 answers at the same time;
10 minutes for one answer;
a monthly limit for the computing cost of your account. It starts again on the first day of each calendar month, at 00:00 UTC. The settings show how much of it you used;
a monthly limit for all accounts together. When it is reached, no account gets an answer until the next month;
20 MB for one file, and 10 files for one message;
10,000 facts in your memory, and 500 characters for one fact;
1 GB for your encrypted cloud backup.

When you leave the app during an answer and stay away for more than 10 minutes after its end, the answer is lost. The same applies when the server starts again during an answer. You then tap "Try again".

We can change a limit during the private alpha.

8. Your content

Your content stays yours. Your content is what you write, the files that you send, and the facts and instructions that you save.
You permit us to process your content as far as the service needs it: to send it to the AI model and to the partners that you selected, and to store your encrypted cloud backup.
We do not use your content to train an AI model. The privacy text says what each partner states about this.
We claim no right in the answers. You can use them. We do not promise that an answer is free of rights of other persons: an AI model can write a text that is close to an existing work.

9. Our liability

We are liable with no limit in these cases:
- for intent and for gross negligence;
- for an injury to life, body or health;
- under the German Product Liability Act (Produkthaftungsgesetz);
- for a guarantee that we gave.
For slight negligence, we are liable only when we break an essential duty of this contract. An essential duty is a duty that makes the contract possible at all, and on which you can rely. In this case, our liability has a limit: the damage that is typical for such a contract and that we could foresee.
In each other case of slight negligence, we are not liable.
These rules also apply to the liability of our legal representatives and of the persons who work for us.

10. The end of the use

By you. You can stop at any time, with no notice and no reason. "Delete account" in the settings deletes your account on our server and the data of the app on your iPhone.
By us, with a notice. We can end the private alpha, or your use of it, with a notice of 14 days. We give the notice on our website and by email to the address that you gave us for the waitlist.
By us, at once. We can end your use at once when you break section 5 in a serious way.
Your data after the end. The data on your iPhone stays there until you delete the app or the account. Section 2 says when a build stops. So export your data before the end.

11. Changes of these terms

We can change these terms for the future. We publish the new terms on our website with their date, and we ask for your agreement in the app or by email. A change applies to you only when you agree. If you do not agree, we can end your use with the notice of section 10.

12. The law that applies

German law applies to these terms. If you are a consumer and you live in a different country of the EU, the consumer protection rules of that country that a contract cannot change stay in force for you.

13. Dispute resolution

We do not take part in a dispute resolution procedure before a consumer arbitration board (Verbraucherschlichtungsstelle), and the law does not require us to take part.

14. The source code

The source code of the app and of the server is not public at this time. These terms give no licence to the code.

15. Contact

Strana UG (haftungsbeschränkt), Schackstr. 1, c/o Kleinhempel & Partner, 80539 München, Germany. Email: hello@askfrei.com